This page provides the intended corporate structure and plain-language content. It must be reviewed against the group’s final legal entities, processing activities, contracts, markets and applicable laws before publication.
1. Respect for intellectual-property rights
Users and commercial participants should publish only content they own, are authorised to use or may lawfully use under an applicable exception. Trademarks, logos, software, photographs, text and other protected works must not be used deceptively or without the rights required for the intended purpose.
2. Submitting a rights notice
A useful notice should identify the claimant, the protected work, the specific material complained about, where it appears and why the claimant believes the use is unauthorised.
- Provide accurate contact information and authority to act for the rights holder.
- Supply direct URLs, account identifiers or other precise location details.
- Describe the original work and provide evidence reasonably supporting ownership or authority.
- Include a good-faith statement and any declaration required by the applicable process.
The production policy must be reviewed for jurisdiction-specific notice requirements before launch.
3. Review process
Authorised personnel may check whether the notice is complete, whether the material is accessible through a covered service and whether further information is needed. Complex ownership disputes may require legal review and cannot always be resolved through a platform process alone.
4. Response and restriction
Where a notice is sufficiently supported, possible responses include contacting the affected user, restricting access, removing material, preserving records or requesting additional evidence.
Urgency may depend on the clarity of the claim, potential harm, legal requirements and whether the material has previously been reported.
5. Correction or counter-notice
An affected user may be given a route to explain why the material is authorised, misidentified or otherwise should be restored. The required information and legal consequences vary by jurisdiction and must be confirmed in the final policy.
6. Repeated or serious infringement
Repeated, deliberate or commercially significant infringement may result in stronger account restrictions or termination under the applicable service terms. Decisions should consider reliable notice history, counter-notices, corrections and other relevant evidence.
7. Misuse of the process
Submitting knowingly false, misleading or abusive notices may harm users and legitimate expression. The group may reject incomplete claims, request clarification, restrict misuse of reporting tools or take other appropriate action.
8. Contact route
An approved intellectual-property notice address and authorised recipient will be published before production. Until then, development enquiries may be routed through the corporate Compliance contact option.