Products

Technology products designed around operating needs.

Our portfolio helps digital marketplace teams launch, connect, modernise and govern the systems that support users, transactions, communication and platform integrity.

Product portfolio

Six connected product families. Multiple paths to value.

Some organisations need a complete marketplace foundation. Others need to strengthen one area such as payments, verification, trust operations, messaging or reporting.

The portfolio supports both approaches. Each product can address a focused need while remaining able to connect with wider platform services and governance processes.

Portfolio overview

Choose the product family that matches the operating priority.

The overview provides a direct route into each product area without requiring visitors to understand the underlying architecture first.

01MKT

Marketplace Technologies

Build and operate structured digital marketplace experiences around real regional workflows.

Business value

This product family brings user accounts, listings, discovery, administration and transaction workflows into a configurable platform foundation.

Core capabilities

Account and profile workflows
Listings and discovery systems
Administrative operations
Regional configuration and integrations

Suitable for

Marketplace operators launching a new platform, replacing fragmented systems or standardising operations across regions.

02PAY

Payment Infrastructure

Connect approved providers and improve visibility across payment activity.

Business value

Payment infrastructure helps teams route transactions, monitor status changes, reconcile activity and manage provider-specific operating requirements.

Core capabilities

Provider and gateway integrations
Transaction status tracking
Routing and exception workflows
Reconciliation and operational reporting

Suitable for

Platforms that need to connect multiple payment services or improve control over transaction operations.

03IDV

Identity Verification

Apply proportionate checks to accounts, identities and age-sensitive workflows.

Business value

Verification tools organise evidence, review steps and outcomes so platforms can apply clearer controls without treating every user or action as the same risk.

Core capabilities

Identity and document workflows
Age-verification processes
Risk-based review rules
Verification records and outcomes

Suitable for

Platforms that require stronger account confidence, regulated onboarding or additional controls for sensitive activity.

04TRS

Trust & Safety Platform

Coordinate reports, moderation, fraud controls and enforcement through one operating framework.

Business value

The platform helps trust teams organise incoming reports, prioritise reviews, document decisions, manage complaints and apply consistent account or content actions.

Core capabilities

User and platform reporting
Moderation and review queues
Fraud and abuse signals
Complaints, enforcement and audit records

Suitable for

Digital platforms that need clearer trust operations, stronger evidence trails or more consistent policy enforcement.

05MSG

Messaging Platform

Deliver reliable operational communication across approved channels and markets.

Business value

Messaging services connect platform events to notifications while centralising templates, routing rules, provider configuration and delivery visibility.

Core capabilities

Email and SMS workflows
Provider routing and fallback
Template and event management
Delivery status and communication logs

Suitable for

Organisations managing high-volume notifications, multiple communication providers or market-specific messaging requirements.

06BI

Business Intelligence

Turn operational activity into reports, signals and decisions teams can act on.

Business value

Business intelligence connects marketplace, transaction and trust data to dashboards that help teams understand performance, exceptions and emerging risks.

Core capabilities

Operational dashboards
Performance and exception reporting
Trust and transaction signals
Scheduled and role-based reporting

Suitable for

Leadership, product, finance, operations and compliance teams that need a clearer shared view of platform activity.

Deployment

Adopt one capability or connect the portfolio in stages.

The implementation model should match the organisation’s operating priorities, existing systems, governance capacity and appetite for change.

Focused capability

Introduce one product to solve a defined operational problem, such as messaging, reporting or verification.

Connected programme

Combine several products around a wider objective, such as safer onboarding, payment visibility or trust operations.

Platform foundation

Use the portfolio as a coordinated technology base for a new or substantially modernised digital marketplace.

Where to start

Select products according to the change you need to make.

A product conversation should begin with the operating outcome, current constraints and required controls rather than a predefined software package.

Launch

Create a new marketplace foundation

Start with Marketplace Technologies, then connect the payment, identity, messaging and reporting capabilities required by the operating model.

Modernise

Replace fragmented workflows

Identify the highest-cost gaps and introduce focused products through controlled integrations rather than attempting a disruptive replacement of every system at once.

Strengthen

Improve trust, visibility or governance

Use Identity Verification, Trust & Safety and Business Intelligence to make controls, reviews and reporting more structured and defensible.

Product governance

Responsible delivery continues after launch.

Product implementation should define ownership, integrations, access controls, data handling, monitoring, support and review processes before a capability becomes part of live operations.

Explore Trust & Safety

Product discussion

Start with the operating challenge, not a generic software list.

Contact the group to discuss the current platform environment, required outcomes, integration constraints and governance needs.

Contact the group Explore Technology